A 40% non-refundable deposit is needed to place and secure day of event for all cakes, dessert carts or dessert orders. A deposit is required for any/all orders & is expected within 48 hours of receiving an invoice from Sam Samm Custom Cakes. Date is not saved or secured until deposit has been recieved. Deposits are to be made through Venmo, Zelle or Square. No checks are accepted for deposits. The date & order are not confirmed or saved and will not be placed or made until deposit has been paid. Failure to pay the deposit in specified time frame will result in order being canceled. All orders are to be paid in full at the time of delivery in cash unless another form of payment has been previously agreed upon by the customer & Sam Samm Custom Cakes. In the event of Sam Samm Cakes requiring a cancelation, a full refund of the deposit will be made.
Sam Samm Custom Cakes is not responsible for any damages due to mishandling, natural disasters, or weather after the order has been accepted. All orders are to be refrigerated or kept in shaded, cool areas at all times to prevent softening/melting of edible items. Sam Samm Custom Cakes reserves the right to use creative license where necessary in order to maintain the quality and design of product while maintaining the previously agreed upon design.
All cakes & treats at this time are delivery only unless arranged otherwise by Sam Samm Custom Cakes. Sam Samm Custom Cakes is not responsible for any damages once a cake or order has been picked up or delivered. Once an order has been pickup up or delivered to customer or designated party, the order is then considered "accepted/delivered." By accepting the cake the customer or designated party is acknowledging the cake and design as complete and being recieved in good condition. Refunds will not be honored once the order has been accepted. All items are made in a home kitchen.Orange County 19144.
By paying the deposit, the customer is agreeing to the terms and conditions of this contract.